bk55's Privacy Policy

bk55 is a trusted online gaming platform committed to providing a safe and enjoyable experience for users in Bangladesh. This privacy policy describes how we collect, store, use, and protect the personal information of users on our platform.

By using our website bk55.mom, you are considered to have given your consent to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.

This policy may be updated from time to time. For any significant changes, we will publish a notice on our platform. We therefore recommend reviewing this page regularly.

• Full name and date of birth (for age verification purposes)
• Email address and contact information
• National ID card or passport details (for identity verification)
• Financial transaction information (for deposits and withdrawals)
• Mobile banking account information (bKash, Nagad, Rocket, etc.)
• Information provided when contacting customer support

• IP address and device identifier information
• Browser type, language, and operating system
• Logs of browsing activity on the platform
• Information collected through cookies and similar tracking technologies
• Connection date, time, and session duration
• Information about services used and gaming activity

bk55 uses cookies and similar technologies on its platform. Cookies are small text files stored in your browser that help our website recognise you on your next visit.

• Essential cookies: Essential for running the core functionality of the platform. Without them, the site cannot work properly.
• Functionality cookies: Used to remember your preferences and settings, such as language selection.
• Analytics cookies: Help us monitor and improve how the site is used. They collect anonymous data.
• Security cookies: Help detect and prevent fraud and keep your account secure.

You can disable cookies at any time by changing your browser settings. Keep in mind, however, that disabling essential cookies may limit some features of the platform and affect your user experience.

bk55 never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the following circumstances:

• Service providers: Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, bank transfer), technical support, and other services.
• Legal obligations: Information may be disclosed based on a court order or a lawful request from a law enforcement agency.
• Fraud prevention: Relevant information may be shared with the appropriate authorities to detect and prevent illegal activity, fraud, or money laundering.
• Business restructuring: Information may be transferred in the event of a business merger, acquisition, or asset transfer, but the terms of this policy will be maintained.
• With your consent: Information may be shared for any other purpose with your explicit permission.

bk55 retains your personal information only for as long as necessary or required to meet legal obligations. The following guidelines are followed:

• Active accounts: All necessary information is retained for as long as the account remains active.
• Closed accounts: After an account is closed, information is retained for a defined period to meet legal and regulatory requirements.
• Financial transaction records: Financial transaction information is retained for the period required under applicable law.
• Expired data: Once the defined retention period ends, information is securely deleted or anonymised.

To exercise any of the above rights, please contact our customer support team. We will process your request in a timely manner. Please note, however, that in some cases we may not be able to delete information or stop processing it due to legal obligations.

bk55 is an adult platform and provides services only to users aged 21 and above. We do not knowingly collect any personal information from minors.

Age verification at the time of registration is a mandatory process. If it appears that information from a minor has been collected for any reason, that information will be deleted immediately and the associated account will be closed.

If you believe that a minor known to you is using our platform, please contact us immediately.

While we maintain the highest standards in data protection, no digital system can guarantee absolute security. If a security breach occurs that may affect your personal information, bk55 will:

• Promptly investigate the incident and take the necessary steps.
• Notify affected users as quickly as possible.
• Communicate transparently about the nature of the incident, its potential impact, and the remedial steps taken.
• Take the necessary measures to prevent such incidents in the future.

If you suspect a security issue, please contact us immediately.

bk55 reserves the right to update this privacy policy from time to time. The policy may change due to service improvements, legal changes, or business requirements.

For any significant changes, we will publish a notice on our website and update the "Last updated" date at the top of the policy. Continued use of the platform after changes are made will be considered as your consent to the updated policy.

We therefore recommend visiting this page regularly.

If you have any questions, comments, or requests regarding this privacy policy, please do not hesitate to contact our customer support team. We provide assistance in both Bengali and English.